Why are builders cheating on customers? Overestimation of the scope of work: Revenge on the customer + Video

Why are builders cheating on customers? Overestimation of the scope of work: Revenge on the customer + Video Construction and repair is a very laborious and costly process. Most of the customers trust his construction crew or craftsmen, thereby saving their time and effort. But if you do not approach the repair and construction thoroughly, do not control the entire process, then you can incur large material losses. Pricing of work consists of the cost of materials and work performed.

Many performers make a lot of money on this.

Therefore, in order not to fall for these tricks, it is better to know how builders breed customers.

Cost of materials

An experienced foreman or foreman, during his work in the field of repair and construction, has regular suppliers of materials on mutually beneficial terms. With such cooperation, the contractor has good discounts on materials, and the seller - a regular customer.

But the customer does not know about such interaction because checks, receipts and invoices are forged:

  • The actual price without discount is indicated;
  • Expensive materials are bought, but in fact an analogue is used, with a significant difference in price. This is reflected in both repairs and subsequent rework costs.

Conclusion: It is worth buying the material yourself or carefully monitoring the artist. Do not trust the builder if he "does not know how much this or that material will take." This person cannot be called a professional.

Cost of work

Why are builders cheating on customers? Overestimation of the scope of work: Revenge on the customer + Video Carefully consider understated estimate. Most likely, only the main works are indicated in this estimate, and small and minor types of work are not indicated.

In fact, you are asked to pay for such types of work as: installation or dismantling of door blocks, window sills, plumbing equipment, garbage collection, installation of skirting boards, platbands and much more. Thus, the initial and final estimates may differ 2-3 times.

At the beginning or in the process of work, builders overestimate the amount of work - this is one of the tricks, since the customer rarely knows the exact amount or area of ​​work performed. The understatement of the volume is the same trick of the performer, when a room appears in the final estimate that was not included in the initial stage of repair. All this will cause significant changes in the estimate.

The builders will compensate for the reduced price for work by the cost of materials.

Overpriced prices are also worth paying attention to. The estimate may indicate additional work that is not required. Comparing several estimates from different performers will help to identify unnecessary things. The goal is to find out how much work for one type of repair is indicated by different builders.

Important: Carefully consider the items of the estimate "Additional costs", "Other", "Unforeseen costs", "Other costs", etc. These items indicate the amounts , additionally increasing the estimate.Before signing and approving the estimate, ask the contractor to document all expenses in such items.

It is impossible to take into account all material costs in the estimate. And trust in each other will become in this case the main relationship between the customer and the contractor.

It is not worth paying for the execution of work in advance and full payment for part of the work done before the completion of the entire volume. For a high-quality result of construction, workers should be monitored.

Private trader or company

Let's highlight the following advantages of hiring a private trader:

  • Payment for work below regarding the services of a professional organization. Also, with a large volume, you can bargain with a private trader.
  • In case of improper and inadequate performance of work, disagreements with the contractor can be resolved immediately, without contacting offices.

  • Advanced specializations. Many workers are multifunctional and capable of performing several types of work.

But there are also disadvantages. With a private worker, there are high risks of unforeseen circumstances - illness, departure, etc. Then it will be necessary to look for a new contractor to complete the work, this will be difficult if the work has already been completed to a greater extent.

Cases of deliberate fraud on the part of a private master are also possible - disappearance along with an advance payment or prepayment.

Advantages of the construction company:

  • the provision of services after signing the contract, and the contract is a guarantee and peace of mind for the customer;
  • high-class specialists and a variety of services;
  • quality work, experienced workers, warranty elimination of defects.

When contacting the company, many believe that they are insured against emergency situations. But here, too, there are certain schemes of deception. So, one-day firms estimate the volume of work at a reduced price using forged documents and disappear after receiving an advance payment.

Failure to comply with the time norms for screed and putty work is also one of the methods of deception, quickly means poor quality.

In the end, the choice is up to the customer. The contract with the company is not always a 100% guarantee of quality repairs. A builder is a repairman who works privately and does not always do the job badly for less money.

Why are builders cheating on customers? Overestimation of the scope of work: Revenge on the customer + Video Making measurements by the master with a visit to the object does not oblige the customer to instantly accept his conditions.

After making measurements, the master can calculate the approximate cost of the work, which in the end may be completely different. You shouldn't immediately sign a hastily drafted contract. Only a well-drafted contract can protect the interests of the customer.

Note: Focusing on the amount and area, little things are overlooked, which will then bring difficulties and new financial costs.

The contract solves problems such as the accommodation of builders.

Workers can live both on and off the site.Housing on site will speed up construction, but the contract must specify the rules of conduct. In another case of living, the costs of housing the workers are negotiated and prescribed.

In the course of work, it becomes clear that the necessary tools or materials are missing. Such a moment will not be superfluous in the contract, so as not to incur sudden material costs.

For maximum savings, the main materials are purchased by the customer, and the rest of the volume can be entrusted to the contractor by discussing the amount and place of purchase. So that there is no additional. works, the contract should indicate the item on the lifting of material, collection and disposal of garbage .

Note: Payment procedure - one of the most important nuances, which indicate clear and specific dates of advances and settlements.

It is necessary to immediately determine the exact date of the work performed.

Private traders, to a greater extent, work without concluding a contract and this becomes a problem if the deadlines are met. Some delay the delivery of objects due to personal goals.

Do not sign a contract with a foreman who promises to complete everything very quickly, as a result, the work will be of poor quality.

The laying of utilities and rough finishing in the repair is defined by the concept of "hidden work". Much attention should be paid to the control and quality of these works.

Poor performance at this stage may be worth re-repairing.

In order to save money, unscrupulous intermediaries neglect the correct routing of electrical wires and make routing along the shortest path. Subsequently, when drilling a hole in the wall, this can lead to a short circuit and a complete replacement of the wiring. For the smooth operation of energy-intensive appliances (hobs, refrigerators, washing machines), you need to control the installation of wires of the required cross-section for them. It is necessary to make sure that the cables of the feed-through and cross-over switches are correctly installed.

When replacing heating pipes, builders do not carry out pressure testing due to the lack of pressure testing equipment. To avoid flooding at the beginning of the heating season, you should contact the management company for pressure testing of the heating devices. In case of hidden installation of pipes into walls, you should discuss with the contractor which material is of higher quality and trace the installation of such pipes in order to avoid their substitution for cheap analogues.

It is very important to make a hermetic waterproofing of the bathroom. The waterproofing material is overlapped on the wall to a height of 10-15 centimeters, and a high threshold should be installed in the doorway, but workers very often forget to do this.

Total :

  • an acceptance certificate is drawn up for all hidden work without fail with a photo report from the contractor;
  • engineering communications are accepted in the presence representatives of operating organizations. If the acceptance certificate is signed by representatives of the contractor, then the contractor is responsible for the consequences in an emergency.

Payment for outstanding work

In the contract, it is necessary to indicate the acceptance of hidden work - this will help to determine what was not done. After installing the roof, the customer will not be able to check whether the waterproofing is installed or not. Request a report and check every moment during repair and construction.

The work indicated, but not completed in the estimate, does not make them of high quality.

Unnecessary work

This is another way to deceive the customer. The contractor may impose unnecessary extras. work, such as the need to level flat floors. This work is indicated in the estimate documentation, but in fact it is not performed, since this is not necessary.

Many do not know the nuances of repair work and agree with everything, losing their money. This does not affect the quality of work, but it entails additional costs for the customer.

Theft of material

When purchasing materials on their own, workers can indicate their overestimated amount, and keep the surplus for themselves. This happens quite often. The surplus is used or sold at other facilities, so the difference remains working.

Protecting yourself is not easy. It is better to initially try to figure out the technical characteristics of the materials. For example, on bulk mixtures, the manufacturer indicates the consumption of the substance. With a known working area, you can roughly determine the required amount of material.

Note: The customer should be interested in what kind of work and how many materials were used.

This will help prevent unnecessary spending.

Works that pop up out of nowhere

In the initial estimate, employees may not indicate some important points of the repair. For example, plastering before pasting walls. At the onset of such a moment, the customer finds himself in a desperate situation. So, the amount in the final estimate documentation rises.

With such missed stages, it can be exceeded two or even three times.

Revenge on the customer

Quite often, an unscrupulous performer leaves behind "surprises", here are some of them:

  • a raw egg left in a wall or under a roof. Over time, it will go out and give off an unpleasant odor. Finding it is not easy enough. But even after its discovery, the customer has to undergo new repairs.

  • Plastic in the ventilation duct or chimney. The flat part of the plastic bottle is installed in the ventilation or chimney, blocking them, which makes the hood unworkable.

These two methods of revenge are the most popular. When commissioning repairs to a contractor, a completely empty room should be transferred, otherwise there is a risk of loss or damage to property.

( 2 marks, average 5 of 5 )